The CleanUP Guys have been serving the metropolitan Chicago area for 21 years. Listed below are the top 10 questions we are often asked about flood damage restoration and Water Damage Restoration, one of the core services we offer.
This is a service performed by professionally trained contractors who understand how to effectively restore your home to pre-loss condition after a flood event.
Mold takes 24 to 48 hours to grow, so the the primary goal is prevent the onset of mold to prevent future health and structural concerns. In addition, the other mission is to prevent mold because mold removal can be costly, particularly when a home is flooded.
Call The CleanUP Guys immediately so we can deploy equipment to begin pumping water out and begin working on an action plan. Our assessment process will determine how much damage or destruction the water has caused and most importantly determine the hazard level of the water. Once we are in place, call your insurance company to begin the claim process.
Restoration professionals that get trained through the Institute of Inspection Cleaning and Restoration Certification (IICRC), are taught that there are four classes of liquid destruction. During their assessment of the damage, they will determine if the destruction is class 1, class 2, class 3, or class 4.
The lowest and easiest to deal with, this has a slow evaporation rate. Only part of a room or area was affected, there is little or no wet carpet, and the moisture has only affected materials with a low permeance rate, such as plywood or concrete.
With a fast evaporation rate, this level affects an entire room, carpeting, or cushioning, the wetness has wicked up the walls at least 12”, and there is moisture remaining in structural materials.
This class has the fastest evaporation rate, and ceilings, walls, insulation, carpet and sub-floors are all saturated. The liquid may have come from overhead.
This class is labeled as a specialty drying situations, which means there has been enough liquid and time to saturate materials with very low permeance, such as hardwood, brick, or stone.
IICRC trained contractors understand that there are three distinct categories of water: category 1, category 2, and category 3.
Water that originated directly from a sanitary source and when exposed to it, either through the skin, inhaled or ingested, does not cause a great deal of harm to humans.
Examples of Category 1 Water: broken water supply lines, melting ice or snow, falling rain water, and tub or sink overflows (no contaminates).
Defined as water with bacteria present, but no solid waste, carrying microorganisms and nutrients for microorganisms. Category 2 water does have the potential to cause discomfort or sickness if consumed or exposed to humans.
Examples of Category 2 water: discharge from dishwashers or washing machines, toilet bowl overflows (urine, no feces), seepage due to hydrostatic pressure, and sump pump failures.
Category 3 Water is highly contaminated and could cause death or serious illness if consumed by humans. Examples: sewage, rising flood water from rivers and streams, ground surface water flowing horizontally into homes.
Category 3 water carries many bacteria and viruses that could harm your health including the following:
When you experience water damage, time is not on your side because most household microorganisms (fungi, bacteria) require five conditions for germination, growth, amplification and dissemination:
The risk of bio-hazard increases over time. For instance, in 2 to 3 days, category 1 water can turn into category 2 water and eventually category 3 water as other bacteria and pathogens begin to proliferate.
In addition, if you are planning to do your own clean up, realize that micro-organisms enter the body either through direct contact and/or breathing in contaminated dust. It is essential that you wear protective clothing, rubber boots, gloves, and use eye and respiratory protection.
Hiring IICRC trained professionals to do the clean up will save yourself from potential sickness and long term health issues for several reasons:
The whole goal of water damage restoration is to restore the property to pre-loss condition. Once the water is removed, and the sanitation and drying process is completed, we also recommend that air quality tests be done. In addition, if there was category 3 water, then you should also consider investing in a sewage contamination test as well. Both tests should be done before any reconstruction or rebuild begins to verify that the water damage restoration was successful. In short, there is no point in rebuilding if potential mold or bacteria from category 2 or 3 water is still present. Your water damage restoration contractor will recommend a Third Party Environmental consultant to perform these tests.
The investment in this is well worth the cost for long term peace of mind that the restoration was done properly. Further, such an investment could save you thousands of dollars if mold is discovered after the reconstruction is complete because professional mold remediation can be costly.
Still have questions? We are here to help and support Chicago residents, call (773) 885-8528 for immediate assistance or contact us via e-mail. We look forward to serving you. 🙂
— The CleanUP Guys (@TheCleanUpGuys) February 8, 2016